AbeloHost Evaluation | TechRadar
AbeloHost was founded in the Netherlands back in 2012. From the beginning, the company’s mission has been to provide quality offshore web hosting, including shared hosting, VPS and dedicated servers, in a crowded market that does not always combine high quality of service with reasonable prices. In just a few years, AbeloHost has become one of the market leaders in offshore hosting. The company now looks after more than 5,000 registered domains and over 10,000 customers.
In addition to combining high quality servers with equally good service, AbeloHost strives to uphold the company’s commitment to absolute privacy and security practices. All of the company’s data centers are located in the Netherlands and are subject to the exclusive jurisdiction of Dutch law, known for its strict data protection regulations and the protection of freedom of expression. This should ensure complete data security, privacy and wide acceptance of content for all AbeloHost customers, no matter where in the world they are. In addition, all of the company’s hardware is privately owned. This means that it is only accessible to AbeloHost staff and the data center.
AbeloHost’s website looks modern but is very user-friendly and well organized. All information about the company and its various products is clearly presented, and navigation on the website is intuitive and straightforward. Aside from English, it is available in Spanish, Chinese, and Japanese.
While the website doesn’t have a blog like many of its competitors, it does offer a dedicated knowledge base with tutorials on a variety of topics, from transferring your website with no downtime in four easy steps to manually setting up WordPress to shared hosting, and much more. All in all, these are excellent resources for people who want to learn how to run a website professionally.
In terms of social media, AbeloHost is available on Facebook, Twitter, and LinkedIn, but the Facebook profile is the only one that is updated regularly. Having a solid social media presence is something the company could definitely work on in the future.
(Image credit: AbeloHost)
Plans and Pricing
AbeloHost offers four shared hosting plans in size and price, four VPS plans, and a variety of plans of different sizes for dedicated server solutions. However, some of the best dedicated server deals may be out of stock. So if you want to wait for any of these offers, you can join AbeloHost’s queuing system by writing them a support ticket.
The most budget-friendly package from AbeloHost is the shared hosting package called “SSD Web Pro v1”. It is currently available for € 5.99 per month. It gives users 50GB of bandwidth, 10GB of SSD web space, 0.7 core / 512MB of RAM, dedicated IP, and free SSL certificates, which all sounds pretty good.
If AbeloHost’s services don’t meet your expectations, you can request a full refund thanks to the 30-day money-back guarantee.
The company also supports an amazing range of payment gateways including credit cards, wire transfer, PayPal, Bitcoin, and WebMoney.
The main features of AbeloHost that will appeal to most of its users are a wide range of hosting solutions and the company’s commitment to freedom of speech and data security. It also doesn’t hurt that users can easily scale their plans across the company. With one click, users can upgrade from the cheaper shared solutions to VPS or dedicated servers as their websites grow and generate a lot of traffic, which can save you a lot of hassle in the long run.
Anyone looking to switch from another host should know that AbeloHost also offers free website migration services. If you’ve purchased one of the AbeloHost annual plans, you can have your website migrated without paying a dime. All of this is done for you as part of the AbeloHost service offering. These include: full file migration, optional domain migration, Cloudflare protected name servers and free installation of your preferred control panel.
Setting up your AbeloHost account is quick and easy. First, you need to decide whether you want to register a new domain (which is free for new users), transfer an old domain, or update your nameservers. Since the billing cycle is quite flexible, you can practically choose between a month and three years. Next, you will go into details about your plan, control panel, and offshore backup option. If you’d like to add any of the suggested add-one items (e.g. DNS management, ID protection, or email forwarding), you can do so here.
You will then be asked to provide (an expected amount) of your personal information, create a password, choose a payment method and decide whether or not to be on AbeloHost’s mailing list.
(Image credit: cPanel)
One of the highlights of hosting with AbeloHost is that the technical team installs all control panels for their customers at no additional charge. Options available include cPanel, VestaCP, zPanel, Sentora, and ISPManager. How easily you can manage all aspects of your website depends on your previous experience with them. Via your control panel (and thanks to Softaculous), more than 200 popular apps (WordPress, Joomla, PrestaShop, AbanteCart, Magento, phpBB, etc.) can be added to your arsenal with just a few clicks.
It’s worth noting that AbeloHost doesn’t offer free daily backups. However, if you want to stay up to date on the security and privacy of your data, it can be yours for € 5.00 or more.
(Image credit: GTmetrix)
Speed and experience
AbeloHost customers should benefit from the redundancy of the infrastructure, as the company works with two data centers in Amsterdam to ensure maximum availability in the event of an emergency or system failure. Even so, AbeloHost does not offer its users an uptime guarantee, so we had to check firsthand how they will prove themselves on this matter. After monitoring AbeloHost’s main website uptime for a month continuously (using UptimeRobot), we were encouraged by the fairly good performance of 99.95% uptime. Only one downtime was recorded that lasted 18 minutes without interruption.
While the trial period was relatively short, it can often point to a general trend that (luckily for AbeloHost) looks very promising.
In terms of speed, AbeloHost claims to buy the latest Intel processors, RAMs and storage drives every year for maximum performance and speed. However, after testing the speed performance of AbeloHost’s main website (via GTmetrix), we got rather inconspicuous results and a clear grade of C (68%). On the positive side, it took the page 4.3 seconds to fully load, which looks nice compared to the 8.1 average result.
The first support options that you will likely find on the main AbeloHost website is to open a support ticket. Someone should be ready to help you around the clock. You may have to wait a while to get a response (about half a day) but in our experience it was worth it as the response provided us with everything we needed including kindness. The dedicated customer support team seems ready to assist with hosting issues and share quality advice on online marketing, website design and business development. Alternatively, you can contact the support team via live chat. However, it is currently only available during working hours.
(Image credit: AbeloHost)
If you are determined to remain self-reliant, there are several options for you as well, although they would benefit from some improvement. AbeloHost’s knowledge base isn’t exactly full of tutorials, but the ones inside are easy to follow and full of pictures so even beginners can use them with ease.
An email address is also available, but reserved for abuse reports.
Let’s compare AbeloHost to Flaunt7, a popular and somewhat similar hosting provider, and see if it stacks up. The main disadvantage of using Flaunt7 is that while the servers are offshore in the Netherlands, the headquarters are not. They are based in India, which can lead to potential legal issues and a lack of local support. In terms of pricing, Flaunt7 is by far the cheaper option, but AbeloHost offers higher quality customer service. So if you are looking for a reliable premium offshore host, AbeloHost is the way to go. However, if you are on a budget, Flaunt7 is probably for you.
Shinjiru, whose service offering is very similar to Flaunt7’s, has cheaper plans than AbeloHost. However, there have been some complaints from customers about the company’s below average customer service. In contrast, AbeloHost’s support team was extremely helpful and there were no issues with this. Additionally, AbeloHost offers standard DDoS protection with all of its plans, while Shinjiru does not include it in its cheapest plans. Since Shinjiru has multiple servers in Europe and Asia, it is a better choice for those who insist on a particular server location for legal or logistical reasons.
Bluehost is another budget-friendly, wide-reaching, and easy-to-use alternative to AbeloHost. However, all servers are based in the US, which could potentially fend off offshore customers. Additionally, Bluehost appears to be a much cheaper option, but it is significantly higher after the promotional period ends. AbeloHost is more expensive to start with, but it doesn’t have any hidden fees. What you see is what you will get now and for years to come.
While AbeloHost’s 30-day money-back guarantee looks attractive, it is quickly overshadowed by HostGator’s 45-day guarantee. In addition to all of its new features (free domain registration, SSL certificate, and one-click installs), HostGator offers its own drag-and-drop website builder, while AbeloHost doesn’t offer one. However, both HostGator data centers are in the US, which is less convenient for offshore users.
As one of the largest and oldest offshore hosting companies out there, AbeloHost is without a doubt a safe choice for those looking for offshore hosting. It might not be the most budget-friendly option out there, but the pricing is fairly reasonable for an offshore host and is good value for money.
However, if you are looking for an onshore host, HostGator and Bluehost can get you all the essentials and you can get it for a song.